In order to prove that an animal is an emotional support animal, you may be asked to provide documentation from a licensed professional (doctor, psychiatrist, or other mental health professional) stating that the animal is an essential part of treatment for a disability. A landlord or business may ask you to provide a doctor’s note or they could deny you and your emotional support animal. All airlines require the letter.
Regardless of whether you are asked to show a doctor’s letter, it is very helpful to have one on file just in case.
To travel with an emotional support animal on an airplane, you must provide supporting documentation that must be from a licensed mental health professional or a medical doctor which states the following:
*** UPDATE! As of 2018, American Airlines, United Airlines, Alaska Air and Delta require extra documentation filled out by a medical professional to accompany the doctor’s letter. If you would like to have this filled out by one of our medical professionals, please let us know and we can send a supplemental document along with the doctor’s letter for a small additional fee.
Landlords are required to make a reasonable accommodation for a person who requires an emotional support animal that allows that person to live with the animal, even if the landlord has a no-pet policy. However, the landlord may require written documentation that the animal is truly a prescribed emotional support animal.
We guarantee that the ESA letter you receive is from a mental healthcare professional licensed to practice in your state and will work as intended. However, if for any reason your landlord or airline tries to deny you your ESA rights, our internal legal team will remedy the issue.